Personal Information Protection Policy

Togoro Co., Ltd. (hereinafter referred to as "our company") provides users with the services (hereinafter referred to as "the Service") provided on this website. Regarding the handling of personal information, we have established the following privacy policy (hereinafter referred to as "this policy").

"Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily compared with other information to identify a specific individual.

We may collect personal information from customers when they purchase products, make inquiries, register as members, etc. When collecting information, we will specify the purpose of use and use it by lawful and fair means.

The personal information we collect is as follows:

a) Name, furigana
b) Address
c) Your phone number
d) Email address
e) Password
f) Shipping Information
g) Transaction history and details with our company
h) Information that can identify a specific individual by combining the above

The purposes for which we use personal information entrusted to us by our customers are as follows:

a) Confirmation and inquiry of orders
b) Confirmation and inquiry of product shipment
c) When replying to inquiries
d) To provide member registration and login functions and manage member information

We will not disclose or provide personal information to third parties without your consent, except in the following cases:

a) When required by law, or when cooperation is required for a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law
b) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent
c) When exchanging personal data with affiliates of the company that operates our company
d) When providing personal information to a business operator entrusted with the operation, delivery, payment, etc. of the service within the scope necessary for the performance of that business.

The above contractors will be obligated by contract or other means to handle personal information appropriately and will be properly supervised.

The service provider will implement rational, organizational, physical, personnel, and technical measures to safely manage the personal information entrusted to us by our customers, and we will handle the information appropriately in accordance with relevant laws and regulations to prevent risks such as unauthorized access to personal data, loss, falsification, and leakage of personal information.In addition, personal information will be stored only for the period necessary to achieve the purpose of use, and will be promptly disposed of or deleted in an appropriate manner after the purpose has been achieved.

If you wish to correct or delete the personal information we have received from you, please contact us via the inquiry form. If you are a registered user, you can also correct your personal information from the "My Account" menu on this website.

We may use cookies to provide better services to our customers, but these do not allow us to collect information that can identify individuals, and do not violate your privacy. If you do not wish to accept cookies, you can change your browser settings.

*Cookies are pieces of information that are sent from a server computer to your browser and stored on the hard disk of the computer you are using.

When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent this information from being intercepted, interfered with, or tampered with.

*SSL is a function that encrypts information to prevent eavesdropping and data tampering when sending and receiving data. Using SSL makes it possible to send information more safely.

Please see the company profile .

When we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will make these changes public by posting them on this page.